http://www.latimes.com/business/la-fi-lazarus-20121019,0,1491028.column?page=1 U.S. investigating CVS prescription refills From the article: “Company spokesman Mike DeAngelis said the drugstore chain uses so-called performance metrics to improve operations, not to determine employees’ compensation. “These metrics are among the numerous factors used to measure the effectiveness of our pharmacy services, and it would be inaccurate to describe them as quotas […]
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