Hospital pays employees $250 each to watch 11 minute video

Posted on February 26, 2013 by Pharmaciststeve

http://www.boston.com/whitecoatnotes/2013/02/25/mass-general-employees-watch-customer-service-video-for/Q7QlOrZ2wDnC1D9b0nIQOJ/story.html From the article: Massachusetts General Hospital wanted its 22,000 employees to watch an 11-minute video teaching the basics of customer service. But executives felt it would send a strange message to make niceness training mandatory — and then penalize staff for not participating. So instead, they offered employees a $250 bonus to view the […]

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Mississippi State Board of Pharmacy Backs Down After PCMA Threatens Lawsuit

Posted on February 26, 2013 by Pharmaciststeve

http://www.marketwatch.com/story/mississippi-state-board-of-pharmacy-backs-down-after-pcma-threatens-lawsuit-2013-02-26 From the article: Allowing pharmacy boards to regulate PBMs creates a conflict of interest since the Board members are pharmacists – a group which contracts with PBMs and could financially benefit from the policies they set. The Federal Trade Commission warned the Mississippi legislature when it transferred regulatory authority from the Insurance Commission to […]

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