Apparently this CVS clerk has not yet read the new CVS customer service policy .. or has she ?

Posted on April 18, 2013 by Pharmaciststeve

New Jersey woman sues CVS for $1M for racist receipt http://www.whas11.com/home/New-Jersey-woman-sues-CVS-for-1M-for-racist-receipt-203646411.html From the article: “CVS/pharmacy is committed to treating all of our customers with dignity and respect,” Michael DeAngelis, spokesperson for CVS, told ABCNews.com.  ”We have a firm non-discrimination policy. While the allegations in the complaint are not in keeping with our values or our […]

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A interesting comment on the retail environment

Posted on April 18, 2013 by Pharmaciststeve

http://www.washingtonpost.com/opinions/harold-meyerson-taking-the-service-out-of-the-s. And then the confounding way of tech budgets!! Rx budget to increase 2.5% and tech budget to REDUCE by 5%.ervice-sector/2013/04/16/b0a47efe-a6b6-11e2-8302-3c7e0ea97057_story.html Retail sales have dropped for 9 months in a row… One thing that is very interesting about this article is that there is nearly 2200 comments at the time of writing this post… Maybe […]

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