PHARMACIST STEVE

I talk and exchange emails with RPH’s across the country.. I also read numerous things that other RPH’s have to say.. either as comments on my blog,  what other RPH bloggers have posted on their blogs and/or comments on their blogs. The facts are that maybe a single RPH will make a written comment for […]

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You know the pts… routinely calling  – when can I get my “drug” refilled and then the day that they can get it refilled… they call every hour “has the doctor called back yet on my refill ?” First of all… how many disease states do we DEMAND that the pt waits until the very […]

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  Photo: Bill Shaw/WTIU News A drug grinder and weights are used by pharmacists when compounding drugs. http://indianapublicmedia.org/news/indianapolis-compounding-pharmacy-cited-fda-inspection-48020/ This article showed up in a NPR/PBS affiliated entity. As a disclaimer … I have known… even went to pharmacy school ( Butler University) with the Pharmacist in this article.Personally, I am surprised that his small operation […]

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http://www.latimes.com/business/la-fi-lazarus-20130412,0,1884241.column From the article: CVS, for its part, blamed the practice on rogue drugstore managers and insisted that the company’s official policy was that customers are always asked before being enrolled in ReadyFill, the chain’s refill program. and if you can believe this…  Mike DeAngelis has nothing to say ! Mike DeAngelis, a CVS spokesman, […]

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I hear about chain pharmacies that are literally bending over backwards to whatever demand a pt/customer makes… even to the point that if a pt/customers claims that the price is wrong or that someone else is selling it at a price that you know is wrong… It would seem that the philosophy of “the customer […]

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Rx In-stock 81 Satisfied with Time to Fill 61.5 Satisfied with Drive thru 33.3 Courteous and Professional 58.6 Address by Name 70.7 Acknowledge Immediately 77.6 Satisfied with Patient Counseling 15.4 My Customer Experience 60.3 This showed up in my inbox recently… my understanding is that this chart is from a telephone survey of Rx pts […]

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As many of you who read this blog are or should be aware that … I am a very strong chronic pain & subjective disease advocate. I started out with what was determined to be a episode of bursitis last May… got it resolved with a single injection of Solu Medrol… a few months later… […]

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They claim that you need to explain things at a 4th- 6th grade level…  what do you think… explains that having a prescription filled is not the same as getting a  “BIG MAC”  and expecting them to be “equal” …  puts you – the pt  – in a specific category?

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They claim that 80% of our economy is dependent on consumers’ spending. IMO.. it doesn’t take a MBA to figure out that if corporate America creates a work environment where most employees are uncertain about job security.. because with the current high unemployment situation… the employer finds it very easy to keep threatening and replacing […]

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http://video.foxnews.com/v/2289566848001/hhs-secretary-admits-obamacare-tougher-than-anticipated/ It would appear that the Sec of  HHS Kathleen Sebelius is coming out and stating publicly that ACA/Obamacare is going to be difficult to implement and that its cost is going to be much higher than was initially projected. Just imagine… we are 8+ months from the real “first day” of Obamacare being up […]

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