I Have Caught Cvs And Other Pharmacies Lying About Not Having Oxycodone Is Stock, Shortage 2012
Well today I officially caught a cvs here in Ga lie to me. A friend of mine filled his Meds yesterday. I go in, having a history with cvs, a recent one, and am immediately lied to. The pharmacist comes over and tells me they haven’t had them in stock for months, without looking at his book or computer. At this point I stated an employee I know the name of told me shipment came in Thursday. He lied again. I then told him friend had filled yesterday morning. He said it was impossible. I then said I saw the bottle with my own eyes, it had their address on it, and even told him what brand they had since my friend just filled his there. Pharmacist lied to me yet again. I then asked him why he wad lying to me and that I am tired of being treated like a criminal because I am 30 with a handicapped tag and a four page long mri report for my neck, mid, and lower back. I just found out I have central and foramina stenosis in my lower back, yea!! He then asked me if I had been having trouble filling. I said yes, it seems a lot of pharmacies are lying about not having it in stock. I said it is easy to tell on how they look at you, treat you, and if they check their logbook which is required for all schedule two Meds. I then gave him a chance to not lie and said “so you mean you filled the last of your stock yesterday.” Since he lied to me again I decided it was time to call his district manger. The info I told him was correct but he decided to lie so its not my fault if he gets fired. U am going to let his district manager know the whole story, and let them know that if something is not done I will contact the news about discrimination against a legit pain patient for them not to get their Meds and have a normal life. They won’t want bad press that is for sure, esp since I have a handicapped tag. I am in their system for filling the exact Meds I brought in, they have my discount card on file also, and my whole family uses their pharmacy so these ate the thongs I will tell district. Any other pharmacies who lie I will do the same thing to. So it seems the shortage going on here in Georgia and Florida are manipulated by the pharmacies and the distributors. Mckesson isn’t shipping them out to rite aid, wal mart, sams, and Target. They are afraid of getting fined like a few years ago or getting in trouble like cardinal, cvs, walgreens, publix, and krogers distributor. Cardinal is still shipping from Mississippi and north Carolina, but not from Florida atm. The rest of the country is not having any problems, just Florida and Georgia. Since I have a lawsuit going against Allstate from my car accident(not my fault) and we are going after a doc who read someone else’s mri to make his conclusion and type a bogus report to my insurance so they will not reimburse me anymore, we ate going after him for slander or defimation of character since he wrote I sell my Meds, maybe I can add cvs for pain and suffering and descrimination. This is absolutely rediculous these days. Sorry for the rant but people selling them ate making a killing these days and legit patients are going broke from price gouging or gas prices just so we can live a somewhat normal life. Makes no sense how out system works.
This pt.. only put the word lie/lied SEVEN TIMES.. in describing his/her interaction with a CVS Pharmacist over getting a C-II Rx that he/she had been filling at this particular store previously. How long before we are down at the end of the list with members of Congress and Used Car Salesmen ?
Filed under: General Problems
LOL, but don’t you know ‘Crazy Rx Man’ the customer is ALWAYS right no matter what…..BS I say…that’s part of the customer problem today reinforced by non pharmacy mgmt handing out $25 gift cards left and right every time the customer throws a temper tantrum like a 2 yr old. How many times do we have people insist they’ve been to our store and haven’t because they have us confused with some other big box place….maybe he really had the wrong store, besides the RPh on duty couldn’t tell him whether or not his friend did have is rx filled there due to HIPPA.
There’s really not enough information here in this one-sided story to really know what’s going on in this particular case.
But what I can tell you is that I have seen sooooo many people lie directly to my face about everything about having new insurance, having a club card, when they picked up a medication, etc. etc., that it calls into question the veracity of this or any statement made by a C2 patient. And yet, script after script, we give the benefit of the doubt because that’s the right thing to do.
One time we had a floater who asked one of our regular Oxy 30 customers for her ID to photocopy. He was new to the company and that’s company policy. He didn’t know the patient or her history and he was following protocol. She threw a fit, went into a rage (on camera) and dragged the store manager into it. The store manager told the floater to fill it without the ID, but the floater stood his ground. I side with the floater because of the circumstances.
The BEST part of the story is that our lead technician saw the whole thing and related the story to me bit by bit. But when the lady came back the next day to relate the story to me, she changed key facts of the story into lies. She relayed a story of how it was the floater that went into angry fit and yelled at her. Somehow, she thought lying about what happened made her plea of mistreatment more believable. Had I not known what really happened from the tech (and the video tape), I might have believed her side of the story because she was so adamant about what happened.
I have been accused of some very oddball things since being a pharmacist. Management treats any accusation as fact whether it is true or not simply because they think “no one would really make such an accusation if it wasn’t true.” This is not right, nor is it the American way. Can you imagine the chaos that would ensue if people were allowed to sue anyone for anything and it was just accepted as fact simply because an accusation of wrong doing was made?
Without knowing exactly what happened at that CVS, I’m not going to take the word of ONE disgruntled patient who didn’t get his or her Oxycodone as evidence that pharmacists have become car salesmen.