CVS gives wrong and outdated prescriptions to family in Minnesota
http://sfglobe.com/2016/01/21/mR3/?src=home_feed
A young Minnesota mother is looking for a new pharmacy after her local CVS botched prescriptions for her kids on two separate occasions, says Fox9.
The first time it happened, Vanessa Gilbertson barely caught the mistake. She had just picked up a prescription for her seven-year-old daughter when she noticed a manufacturer’s label on the bottle that read, “Amoxicillin”. The CVS label which had been placed over it called the drug Ibuprofen. Gilbertson realized she had been given the wrong medicine.
She went back and told the pharmacy about the mistake, and the manager apologized. Everything was fine until just a little while later when her five-month-old began vomiting. Gilbertson went back to the same CVS for a prescription. After giving her baby nine separate doses of the medication she had received to no effect, she inspected the label. That’s when she realized that the medicine had expired months earlier.
Gilbertson couldn’t believe it at first. “My first thought was that this was just insane that this happened again,” she said. Then she got angry. The company released a statement in response to the incident:
“We sincerely apologize to Ms. Gilbertson. Her children’s prescriptions were corrected as soon as we learned of these incidents and our pharmacy supervisor has personally apologized to her. The health and safety of our customers is our number one priority and we have comprehensive policies and procedures in place to ensure prescription safety. Prescription errors are a very rare occurrence, but if one does occur we determine what happened in order to prevent it from occurring again. We have taken corrective action at the pharmacy and remain committed to ensuring that prescriptions are dispensed safely and accurately to our patients.”
Filed under: General Problems
If CVS truly cared about health and safety there would be adequate staffing in the pharmacy and the front store.
You can also return items that you haven’t opened or are damaged. I had some of those patches once and they did not stick like Lidoderm’s. Then my insurance stopped carrying and that was the end. They ad really helped me a great deal!
look they switched my lidocaine 5 % pain patches I wear on my hips and back to a cheep generic brand , every time I pulled my pants – up they came off and rolled up in my underwear …I complained for 3 mths…and said just do not fill them…OH NO THEY GOT THE RIGHT ONE’S FINALLY ….so I asked why do you guys fill these every mth. and I do not ask you to …….WELL THEY ARE
706.00 A MTH……. WOW MEETING $$$$$$ QUATA and they don’t stick so get the right one’s or DNF…..THEY WENT IN THE GARABGE $ 2,100.00 WORTH….WHAT A RACKET !!!!!!
You do know you are never obligated to pay for something you don’t want. Just because they filled it does not mean you have to buy it, if it is not what you want, refuse it until they fix it.
I have to wonder at the amount of careless mistakes made by pharmacies. Although mistakes are made by everyone, it seems like some of these problems would have been avoided with the proper quality control. I picked up a strong pain med when I still lived in Minneapolis and immediately headed north to Duluth where I was meeting my friend on his sailboat. We sailed up the shore further and landed at a marine where we planned to stay the night. When it was time to take my pill, I got the bag out and found that it was a different pain med and packaged for a different customer! A pharmacy tech had to drive up to me to exchange the prescription. Meanwhile I was having some pretty bad pain. At another time (both incidents were from Walgreen’s) I picked up a med that the pharmacy filled on their own, with no order from the doctor, and it was a drug that I get a very bad reaction from. Now, I check the name on every bag and the name of the drug and I look in the bottle to make sure it is the right prescription!
NOW that is something the CDC should be spending there time on …thank God your children are ok …..
Gov. agency should be worrying about these issues….
focus is not were it should be …..