Dear Steve
My husband is disabled due to severe chronic pain. He is completely compliant with the pain mgmt doctor. She wrote a script out and escripted it to the pharmacy on March 23rd to be picked up after the 31st. We called to make sure it would be ready and was told yes and given the cost. When my husband got there he was told they had to talk to dr.and would call us.Tuesday the doctor still hadn’t called so I called her
the receptionist got on the phone and gave the pharmacist some diagnosis codes and that injections and neurontin this was not good enough for pharmacist. she told me she needed to know what other medicines were tried what other diagnoses there were what other therapies were tried.
Our doctor called back and reached a different pharmacist. doctor told her that 1 she didn’t have a release to speak to her ie hippa 2 it was none of her business 3 that the other pharmacist had no right to deny the legitimate script and that she will not send another one
We are stuck in the middle my husband is in horrible pain. They had the script for a week and never saw anything wrong with it
I’m sorry for rambling Im frustrated and don’t know his rights. We feel like he is in trouble for something he didn’t do.
thanking you in advance for your help
Filed under: General Problems
Also I would think the doctor could cancel that prescription and write a new one for a different pharmacy to use. If my pharmacy asked for that stuff they would get about 500 pages of different stuff I had tried. Also some conditions you dont need to try 100 different things if the condition is painful. I understand pharmacy have responsibites but they do not have the knowledge to say for example you have not tried a spinal stimulator and therefore I wont give you the medication until you have one. The same could be the same with epidurals or anything else. It is like I cannot take NSAid after a few day because my stomach gets so upset and get horrible acid reflex where I am burping acid up for hours. I have had bleeding ulcers but I should not have to dig out medical records from 10 years ago where I almost died when I lived in another state. I was told not to take NSAID again and my doctor will not prescribe them for that reason. These pharmacist are doctors in medications and unless there is a possible interaction that could be detrimental to the patient or the prescription is outside the norm of normal prescribing use ( like giving a long acting opiate 6 times a day) then they should fill it. If they want to be medical doctors then they can go back to school.
Unless a doctor gets a prescription back and destroys it. There are no guarantees someone won’t try and fill it. Unfortunately, pharmacists and pharmacy staff are not immune to drug abuse and addiction.
I am not familiar with electronic prescriptions. Pharmacist Steve might know if it can be sent back to the doctor
Why hasn’t the patient picked up the prescription from the pharmacy that will not fill it ? The.patient should be able to take it to an independent pharmacy and get it filled.
in the writing it stated that the Rx was ELECTRONICALLY TRANSMITTED… the pharmacy should be able to forward the electronic Rx to the pt’s store of choice.. DEA allows this to be done… not sure if all pharmacy software are up to speed on this recent change in the law…