This is reportedly a form that CVS is using to help “move” older(Legacy) Pharmacists “to the curb”… As everyone knows, we have a growing surplus of Pharmacist … We also know that Legacy Pharmacists typically tend to be more pt orientated and not the pliable robo-dispenser of the new grads with six figure student loan debt. Now they are asking the staff of the store to RATE the floater Pharmacist.
I have done a lot of “floating” as a Pharmacist and while the chains have tried to standardize the layout of their stores. There are a lot of variables that cannot be standardized.. The closest analogy that I can compare it with is if you can imagine this…
You are a good cook.. but you are asked to walk into a unfamiliar kitchen… the kitchen is fully equipped and fully stocks with all the ingredients and you are expected to prepare a full Thanksgiving or Xmas dinner for a dozen people. What do you think that your chances are of getting that dinner on the table and on time… in the same time frame… if you had prepared the same dinner in your own kitchen… where you know exactly where all the your utensils are located… where all the food items you put away are… how all the appliances functions and all the other things that go with the familiarity of operating/functioning in the same kitchen every day.
When you are working in a different environment, a environment where the normal staffing is having trouble keeping up with all the “metrics”.. a lot of it nothing more than “busy work” to give the MBA’s at the corporate office something to justify their existence … or data for them to figure out how they can try and extract a extra penny’s profits out of the system. What is the possibility of the floater falling short of the goals ? What do you think that the increased chance of a med error happening, while a floater pharmacist tries to meet all the metrics will working in a unfamiliar surroundings ?
Floater Pharmacist – Store Feedback Form CVS Store #:___________
(To be completed by Store Staff)
Floater RPh Name:__________________________________
Date(s) of Floater Coverage:__________________________
1. How many prescriptions were filled on the day of the shift? ¬¬¬¬¬¬¬¬¬¬¬_________
2. Were there any call-offs? Y / N If YES, skill Level of call-off (Circle One) PSA Tech Lead Tech
3. What was the condition of the pharmacy after the RPh left as compared to when they arrived?
Circle One: Better Same Worse
If Worse please give specific details:¬¬¬¬___________________________________________________________¬
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
4. Did the RPh provide communication (written/oral) for the
pharmacist on the next shift regarding any outstanding issues? Y / N
5. Did the RPh follow WeCare Workflow (ie: Request Calls, Workstation Board, Pre-Entry)? Y / N
If NO,please provide specific examples:_______________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
6. Were there any customer comments that were specific to the RPh? Y / N
If YES, please provide specific details:__________________________________________________________
_________________________________________________________________________________________
________________________________________________________________________________________
7. Did the RPh actively participate in the execution of Patient Care Programs (PCI, Vaccinations)? Y / N
If NO, please provide specific examples:________________________________________________________
________________________________________________________________________________________
8. Did the RPh complete a MyCustomer Observation: Y / N
9. Did the RPh check/handle email, WLM tasks and Gaps in Care: Y / N
If NO, please provide specific examples:________________________________________________________
Name:__________________________________ Job Title:________________________________
Signature:________________________________Date:_______________
Fax Back within 2 days of the Float Pharmacist’s Shift
The form they use in Ohio to get rid of older pharmacist they float
Filed under: General Problems
As a Foarmed lead tech I can assure you the questionare is real, the questions are somewhat similar from what I can remember, but there is deff a feedback form that needs to be filled out the day after floater coverage, which is then sent to the District Pharmacy Supervisor.
The questionnaire regarding a floater is pure BS! CVS does not have a clue! Every store is different. Every day is different from the day before. There are so many variables in a pharmacy that no company can accurately rate what takes place. We have power outages. We have techs that don’t show up for work. We have equipment failures. We have pharmacists that are sick but trying to work. We have techs that are sick but trying to work. These idiots that run these corporations cannot look at numbers on a piece of paper and determine who is a good pharmacist or who is a good tech.
I was an older pharmacist with cvs until I retired 3 years ago. I had worked for them in the pic role in over 11 years. I had arthritis hand surgery and wanted to work less hours. Moved to a different store . 2 years before my retirement I was the paragon representative for my district. 2 years later I had no set schedule and was floating 2-3 days. I always gave 110%. I was floating in a new store. Computer system nationwide was down for cvs. Finally at 7pm is was running again. My only help after 5 was a new tech less than 2 weeks into job. She had never touched a computer . So I was raked over the coals for not filling the usual quota. There were 10 over 60 RPH in a year all were gone but 1 . Fired or retire.