Is it worse staff or the cutting of budget and staffing of stores just continues to get worse! It is a corporate issue not a pharmacy issue which is just as stressful on the staff trying to work under these ridiculous conditions!
Someone at corporate had GOT to do something. The terrible staff was fired, it was confirmed, for unknown reasons. What did CVS do? Brought in even worse staff. Its no secret that this specific store is a mess. They are seriously understaffed, making them slow, unfriendly, and have ABSOLUTELY NO CONCERN for the fact that the line is 8-10 deep. The wait time is ridiculous. They ask when you’ll pick up. You give the them a reasonable time, in my case 36 hours, yes HOURS, later and its not filled. What is going on at corporate? Have they finally decided that the customer, who fattens their pocket, no longer matters? Y’all need to get it together. This is just disgusting. An absolute disrespectful way to run a serious business. The last conversation I had in line with a few waiting customers; the DMV is a better way to spend your day.
Filed under: General Problems
I bring my Rx’s to CVS each month and get a text message within 2 hours that they are ready. The one’s that have a monthly refill R refilled on time and I am texted as a reminder to pick them up. NO problems. Staff is polite,funny and kind.