we have policies and procedures in place to ensure prescription safety

Pharmacy Mix-Up Led to Girl’s Hallucinations: Family

http://www.nbclosangeles.com/news/local/Family-Says-12-Year-Old-Hallucinated-After-Wrong-Prescription-Given-292162641.html

A 12-year-old girl experienced bizarre hallucinations after being given a powerful sleeping pill instead of her prescribed antibiotics from a Southern California pharmacy, her mother claims.

Family members have filed an initial claim against CVS in Corona, the first step toward a lawsuit, for what they call complete negligence.

 

2 Responses

  1. Agree with BRPH – Can we give the pharms some time to actually protect the patient?? That would be awesome!

    I also have to wonder – because I am sick minded – if those antibiotics were prescribed at the demand of the parent (or the laziness of the doctor) for acute pharyngitis with a negative rapid strep?

    Gotta wonder.

  2. Again IMHO their P&P in place certainly don’t seem to allow time for any counseling on ANY prescriptions handed to the patient or ‘show and tell’ methods that would decrease the risk of the patient getting the wrong medications at time of pick up. No, because the suits are too concerned about their bottom line and how scripts they get out the door in 10 minutes. They don’t want to make sure there is enough support personnel in the pharmacy to abide by the OBRA ’90 rules on mandatory counseling. Patients also are partially at fault on this….by just wanting the staff to ‘slap a label’ on it so they can pay for it and run out the door. While an awful incident, this could have been an even worse tragedy placated by a non disclosure agreement and a number of gift cards and no one in the public would have been the wiser. I’ve always used ‘show and tell’ especially when I wasn’t the dispenser and it comes in handy when the generic are always changing. Metrics…be damned…patient safety first!!! and I have caught errors made by others that were bagged earlier.

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